Tuesday, February 24, 2009

Communication Skills - Your Identity

The ability to communicate is the primary factor that distinguishes human beings from animals. And it is the ability to communicate well that distinguishes one individual from another. Apart from the basic necessities, one needs to be equipped with habits for good communication skills. This is what will sell them in this global market. this is what will finally make them a happy and successful social being.
When you communicate clearly and openly, you always make your wants, needs and doubts obvious. In the case of an interview, you may not be that well qualified, but with good communication skills you can crack your interview and you can sell yourself convincingly. You then don't try to fill in a vacancy in a company but make a place for yourself.

The basic thing that one needs to know while communicating is that what is the type pf communication that he/she is doing. The different types of communication are:-
  1. Persuasion
  2. Negotiation
  3. Announcement
  4. Advertisement
  5. Lecture
  6. Debate

Secondarily while communicating one must always focus on the subject. A little shift from track can make you land into others influence or concern and remember one thing that you can never solve others concerns.

Apart from this here are some tips that we got from Nitin Sir about Communication Skills:-

  • Be clear, concise and straightforward.
  • Keep your sentences short. This will avoid grammatical mistakes.
  • Look into the eyes of the person you are speaking to. This gives a glimpse of your sincerity and dedication to the other person.
  • Use Body gestures – Make your whole body talk. Remember body speaks more than words.
  • Make the audience active with the help of some jokes or some icebreakers at a particular interval.
  • Take feedback from the audience.

There are 6 principles of communication:

  1. Principle of Liking:- People look those who are like them.
    APPLICATION: Uncover real similarities and offer genuine praise.

  2. Principle of Reciprocity:- People repay in kind.
    APPLICATION: Give what you want to receive.

  3. Principle of Social proof:- People follow the lead of similar others.
    APPLICATION: Use peer power whenever it is available.

  4. Principle of Consistency:- People align with their clear commitment.
    APPLICATION: Make their commitment active, public and voluntary.

  5. Principle of Authority:- People defer to experts.
    APPLICATION: Expose your expertise, don't assume it is self-evident.

  6. Principle of Scarcity:- People want more of what they can have less of.
    APPLICATION: Highlight unique benefits and exclusive information.

No comments:

Post a Comment